Shipping policy

Sensuous Shipping Policy

Last updated: 2 October 2026

1. Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery location

Courier rates

Order weight

2. Dispatch Times

Orders are dispatched within 1–2 business days.

During peak periods, dispatch may extend to 3–4 business days.

3. Delivery Windows

Typical delivery times:

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days

Delivery times may vary based on courier performance.

4. Courier Partners

Sensuous ships using:

Australia Post

Couriers Please

Other carriers as required

5. Tracking

All orders include tracking. You will receive a tracking link via email once dispatched.

6. Delivery Issues

If your parcel is delayed, lost, or damaged, contact us and we will liaise with the courier.

 

7. Contact

Sensuous Pty Ltd
Email: customerservice@sensuous.com.au
Tel: +61 452 417 367
Address: Unit 28, 3-9 Octal Street, Yatala, Queensland, 4207 Australia